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Twitter : Bucking The Trend Or Fooling Investors ?

January 26th, 2009

twitter

These days they say everything is possible and the world has certainly witnessed a lot lately with the world economies and markets in what looks like a free fall, major financial scandals and bankruptcies, massive lay-offs and a record low consumer confidence index. But there are few glory stories out there that catch our the eyes and which, if they are to be believed,  are indeed encouraging news amidst one of the gloomiest times most of us have ever experienced.

Twitter, the much acclaimed micro-blogging and social-networking platform which claims 6 million users and growing fast, has supposedly recently raised a new round of funding on the basis of a higher valuation (read : than in December 2008), which seems a major achievement considering the dire times.

Even more surprising is this fund raising from so far un-named venture capitalists, perhaps, in view of the fact that Twitter remains a website and business without any documented revenue streams.

How does that work ?

US News reports :

Small talk is now a very big deal. Twitter, the popular micro-blogging and social-networking site, has entered into an agreement with one or more venture capital firms, valuing the company at a staggering $250 million, according to TechCrunch. ComScore data shows that Twitter logged about 5.57 million users in September 2008, representing an impressive five-fold increase over the year-ago period.

Although the company has achieved mass adoption since it launched in March 2007, Twitter has yet to offer a viable business model; it still hasn’t shown how it will generate revenues and sustain profit growth. The company recently turned down a half-billion dollar acquisition offer from Facebook, although most of it would be paid with stock.

“Rumor is Twitter hit up more than a few venture firms to pitch the $250 million valuation, and got more than one ‘no’,” TechCrunch wrote. “But someone’s bit, perhaps encouraged by Twitter’s breakneck growth and the interest from Facebook. That means Twitter gets a new cash injection and time to figure out its business model at an even more leisurely pace.”

Paul Boutin of The Industry Standard does not get how this happen when Twitter does not have a viable business plan :

Relentless biz-blogger Kara Swisher is pushing againfor Facebook to acquire Twitter.  Twitterwill never IPO on its own, she says, and Facebook is Twitter’s most natural fit as a parent company.

But there’s an important number missing from Swisher’s post and all other Twitter punditry: How much does it actually cost to run Twitter, and how will that number grow ever more rapidly as more customers sign up?

Twitter’s PR team hasn’t responded to my email, so I’m stuck with guesses.  First, how many employees does Twitter have?  Wikipedia says 31.  Using a West Coast average of $125,000 per year in salary, benefits and overhead for staff, that’s just under $4 million per year for staff.

More importantly, how many tweets per month is Twitter sending to customers, and how much does it cost them?

Twitter doesn’t charge its users anything. The company pays for all messages sent to cellphones through Twitter. That’s the burn that no one’s been able to estimate with any certainty.

Mr Boutin goes on to speculate how Twitter could be a victim of their own huge success when considering what he calls the out-of-control and escalating cost basis of Twitter’s service :

Last year, the company’s blog claimed costs of $1,000 per user per year to send SMS messages to Europe — which is why Twitter stopped sending them. But there are no numbers for what its U.S. customers cost.  To calculate that, we’d need to know the total number of tweets sent through the system in, say, a month, plus the per-message price that Twitter has (hopefully) negotiated with cellphone carriers. I can’t even find a good guess anywhere on either of those.

Finally, the biggest problem of all is the network effect of Twitter’s popularity. As the number of people using a network goes up, the number of connections between them rises much, much faster.  Most Twitter users now have several times more followers than they did a year ago.  As a result, every update sent to all of a user’s followers costs the company more to send to everyone who’s subscribed by phone.

It’s an exponential function: The more people use Twitter, the faster the number of messages grows. Twitter’s SMS bill is not only climbing, it’s accelerating, and each new customer costs more than the last one. Any company looking to acquire Twitter has done calculations to estimate the future cost of the service, which could grow from a reasonable expense to a profit-destroying nightmare if Twitter’s acquirer were successful at marketing the service without charging for it.

Some analysts speculate that the end game of Twitter is to sell out before having to engage in commercializing their offering, much like YouTube did it, and Google and FaceBook are the two obvious names that pop up in that discussion.

Others note that people from Google AdSense division have recently left Google only to join Twitter so perhaps there is a revenue plan for Twitter after all !?

This blog will continue to follow the success of twitter and see whether it will in fact bury them because of their escalating costs and lack of revenue streams or instead make their founder and owners the next dot.com millionaires.

Alternative investments, Investment opportunities, Online Investment , , , , ,

Microsoft 2009 : Ready For A Bounce Back or….?

December 26th, 2008

ms

For more than two decades, software giant Microsoft has gone from strength to strength and has despite its obvious failure to get into the online business sphere and take on Google, managed to grow its revenues and profits at a staggering rate.

2008, however, proved to be a bad year for Microsoft in some of its key areas : The failed and much debacled Yahoo! take-over fiasco and its Vista OS failure rang amongst the most notable headlines for Microsoft who is now facing the prospect for the first time of not having their founder, Bill Gates, working at the company as he retires to run his charity organisation with his wife.

While analysts and experts disagree on the state of this giant and how it will fare in 2009 and beyond they do seem to agree that for CEO Steve Ballmer there lies a very challenging year ahead for Microsoft.

This post looks into some of the experts’ opinions and also what exactly lies ahead for Microsoft in 2009.

Shane O’neill of Networkworld.com highlights the obvious areas where Microsoft got it very wrong but is also quick to point out that not everything that Microsoft did during 2008 was a disaster, in fact the contrary :

Microsoft generated plenty of negative headlines in 2008. We watched as it struck out in its attempts to acquire Yahoo. And Microsoft-haters grew smug when the confusing Seinfeld-Gates commercials were quickly pulled and replaced with the “I’m a PC” campaign. Microsoft’s attempts to out-market Apple and reverse the negative press of Windows Vista simply didn’t work out.

Such debacles received the lion’s share of press. But in reality the software giant had several successes. Most every other iteration of Windows had a strong year, either with good execution (Windows Server 2008, Windows XP) or good buzz (Windows 7, Windows Azure). And from the ashes of the Yahoo failure emerged some smart hires for Microsoft that could boost the company’s search business and set the tone for a possible future deal with Yahoo.

O’neill goes on to emphasize that there were indeed four areas where Microsoft got it right and these were :

 1. Windows 7(”Microsoft did a good job of building anticipation for Windows 7 in 2008, and did so without the overpromising and overhyping that weighed down Vista’s debut”)

2. Hiring Yahoo! Talent (”Microsoft’s failed attempts to buy all or part of Yahoo dragged on for most of 2008. Much of it was an embarrassment for both companies, but Microsoft’s recent hiring of Yahoo’s top search talent is turning out to be a smart move.”)

3. Windows Azure & he move to The Cloud (”Microsoft’s necessary transition to a cloud computing platform is Chief Software Architect Ray Ozzie’s labor of love. At PDC in October, Ozzie unveiled Windows Azure, an operating system that lets companies run Windows applications in the cloud and store files and data using Microsoft’s data centers. “)

4. Windows Server 2008 gets Raves (”While Windows Vista languished in 2008, its server-side brethren Windows Server 2008 quietly flourished.

Microsoft’s server operating system, released in February, received accolades for performance, reliability and new features. (It shares the same code base as Vista SP1, which did much to improve Vista.”)

Stuart J. Johnston of Internetnews.comis quick to point out that lingering legal issues stemming from the so-called “Vista Capable” lawsuit could be a bomb under the system for Microsoft’s 2009 performance as it is set to go on trial  in April 2009 :

The case is built on the question of whether Microsoft’s promotion of less powerful PCs as “capable” of running Windows Vista before Vista shipped in 2007 was actually a deceptive business practice meant to spur holiday computer sales in 2006, even though those PCs could only run the simplest edition of Vista.

Since many of those PCs could only run Vista Home Basic edition, they could not display Vista’s new Aero Glass user interface. The plaintiffs insist Aero Glass is a major feature of Vista, and therefore insist that customers who bought PCs thinking they were truly “Vista capable” had been tricked because without the graphics it wasn’t really Vista. Microsoft’s lawyers, of course, strongly disagree.

Although discovery ended in late 2008, additional phases of the trial, such as motions, could draw it out further into 2009 or even later. Additionally, if Microsoft loses the class action suit, appeals could drag out well beyond the useful lives of those “Vista incapable” PCs.

On the positive side Johnston humorously reminds us that Microsoft is very much a cash rich company with plenty in the bank coffers:

One positive for Microsoft – the company still has $25 billion in the bank – enough to bail out the Big Three automakers on its own in the unlikely event it wanted to.

Whilst Johnston also acknowledges that Windows 7 is soon ready to ship (i.e. mid 2009) he points out that recent surveys on US companies has shown that a very large per centage of them are not finding any compelling reasons to shift from the established XP platform to the new Windows 7 OS despite good beta reviews :

Microsoft is likely to pull in its bullish horns as the new year progresses, however, as more IT shops fall under the budget axe. Indeed, a recent independently-funded survey found that 46 percent of IT shops are planning on sticking with Windows XP for now and then migrating directly to Windows 7.

Given that Windows 7 will not be for sale until at the very least the second half of calendar 2009 – which coincides with the first half of Microsoft’s 2010 fiscal year – it is likely that the company won’t see major revenue from Vista’s replacement until at least the holiday sales period.

Worst case, shipment of Windows 7 could slip to the first calendar quarter of 2010, which Microsoft has said might happen. Although that is not expected to happen again – as it did with Vista – it’s still in the realm of possibility.

Meanwhile other observers point out that Microsoft’s major attempt and effort to get into the Search advertising market and take on Google on its home turf has failed and does not appear to be changing for the better despite MS having hired real Search talent from amongst others Yahoo!:

According to comScore’s November 2008 search market data, Microsoft had an 8.3 percent share of the U.S. search market, down from 8.5 percent in October. Meanwhile, Google had 63.5 percent, up 0.4 percent from October, and Yahoo had 20.4 percent, down 0.1 percent.

Microsoft spent much of 2008 devising ways to increase its search market share, and may be planning to re-incarnate its Live Search offering as ‘Kumo.’ But according to recent search market statistics, Microsoft’s multipronged push to instill some life into its struggling search business isn’t paying off.

This blog will continue to monitor Microsoft in 2009 and it remains to be seen which of its major battles the software giant will win and which it will lose - it remains a fact that Microsoft is heavily exposed on many fronts but also well-equipped to take on even the biggest. Time will also show if Microsoft can do without its founder or whether he will make a necessary come back in order to help Mr Ballmer.

 

Equity Investment, Investment Management, Online Investment, US Investments , , , ,

Can Google keep it up ?

December 9th, 2008

Much admired Google has until recently been bucking the trend that media and advertising companies have found themselves in but there are now signs that they, too, may suffer from the Credit Crunch and global financial crisis !

This post explores the likelihood of Google remaining the most powerful media company in the world in dire times.

Firstly MarketWatch reports that,

Internet search, which has so far served as a dependable source of growth for online advertising, could possibly see its first-ever sequential decline in the first quarter of next year, according to a Wall Street analyst.

That in turn will be a likely drag on Google Inc.’s revenue, Citigroup analyst Mark Mahaney said in a note to clients Monday.
Mahaney said that he’s sensing “nervousness” about the first quarter of next year, which could mark “the first negative sequential growth quarter ever for search.”
The article goes on to suggest that Google will have to consider significant cost cutting:
Mahaney said that Google is likely “acutely aware” of global economic trends, thanks to the data devoured through its popular search service, noting that searches for the keyword “Downturn” have quintupled recently.
In anticipation of tough times ahead, Mahaney noted that Google has made “significant” cost cuts including layoffs of temporary employees.
But concludes that it may very be that Google will come out in a stronger position after the crisis than before (which says quite a lot considering how dominant they were):
Longer-term, Mahaney said Google is likely to come out of the current recession with an even firmer lead in the online search market.
ZDNet pust an interesting angle on the question of Google’s future as the dominating giant of search advertising and marketing by asking if the addition of mobile adverts across several platforms, and lately also the iPhone, will be a saviour for the media giant: 
Its other ventures - from Gmail and Google Apps to YouTube and Grand Central - haven’t been exactly home runs, at least in the sense of building revenue models that compliment search advertising. And now, there’s concern that the once-lucrative search advertising business model is drying up.
Just last week, Global Equities Research analyst Trip Chowdhry predicted that Google’s revenue will fall in the next two years as the economy puts pressure on Google ads and competition from Microsoft heats up. Chowdhry says that Microsoft is giving paid search credits to ad agencies and forcing Google to match. On the surface, it appears that Google is hardly recession-proof. More importantly, that same analyst said users increasingly are tuning out the ads that are placed along the right side of a search results page. Maybe our searches are getting better and we’re finding what we’re looking for easily, without the need for ads to help us. Whatever the reason, the online ad game is changing.
The article goes on to conclude :
…..mobile web is clearly coming of age - just look at the excitement that was generated around the launches of the iPhone and the Blackberry Storm. Now, with Google’s Android mobile operating system out there for developers and manufacturers, 2009 is expected to be the year that a lineup of so-called Google phones hit the scene.

In a tough economy, with ad-spending and consumer confidence down, it will be interesting to see if a mobile strategy can help Google can maintain its mojo during the storm.

Of course only time will tell how strong Google will be during such difficult times but this author firmly believes Google to ride out the storm and come out of the crisis in a strong and more lethal shape than before - which, admittedly, says quite a lot all things considered.

We shall follow in future posts how Yahoo! and Microsoft are facing up to the challange of Google and their dominance as an alliance between the two could undermine some of Google’s strength and power.

Investment News, Investment opportunities, Online Investment , ,

Google falls to earth with promise of job cuts

December 2nd, 2008

Twelve years ago, two Stanford University students created a new internet service, which turned out to be the best single business idea in history, with turnover in excess of $21 billion (£13.6 billion) during 2008.

Yet, a month after marking its entry into the corporate establishment - by playing host to the Queen - even Google has admitted that it can no longer defy the elementary laws of economic gravity.

The company is is cutting back its workforce - although not the permanent staff. Instead, it is reducing its 10,000-strong army of contractors, who are not entitled to the same benefits as full-time employees.

Well well well - seems like even Google is feeling the credit crunch now !! read full article from Times Online here.

Online Investment , ,

Microsoft Loses Internet Ground, Or Not?

November 29th, 2008

As Microsoft continues its struggle for relevance in Internet services, the latest numbers seem to tell a confusing story. Depending on the headline you read, Microsoft is either treading water or losing ground to Google. A closer look at two takes on the Microsoft search share show that it’s a half-full/half-empty situation with a worrisome long-term trend.

Based on Neilsen data, SearchEngineWatch is saying that Microsoft and Yahoo have lost ground in the past year. Most of that lost traffic has gone to Google; the search giant gained 8 percent year-over-year, while Microsoft and Yahoo lost 19 percent and 12 percent, respectively. Even if you were to combine the search share of Yahoo and Microsoft, it would be less than half of Google’s share.

Perhaps it is time that Microsoft (and Yahoo! for that matter) admitted defeat in the dot.com arena ?

Read the full story on Informationweek.com

Online Investment , , ,